Bank Medical Secretary

Bank Medical Secretary | Bank | Private Hospital | Flexible Working | Chatham, Kent

Spire Alexandra Hospital are looking for an experienced Medical Secretary to support our fantastic hospital on the bank.

Our team of bank medical secretaries provide cover during annual leave, sickness and high volume periods.  Working as part of our bank team will suit someone who would does not need set hours per week/month and would like a degree of flexibility with regards to hours/days required to work.

Main responsibilities:

• To answer telephone queries, allay fears and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using Practice Manager and SAP.
• Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
• Type up clinic letters using digital or audio tape dictation from Consultant’s clinic in a timely manner, arranging future follow up appointments using currently paper diaries for each Consultant, prior to moving to an electronic diary system.
• Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day. Updating and amending as necessary future clinics on behalf of the Consultants.
• Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
• Type discharge summaries dictated by Consultants as required.
• Produce medical reports where necessary for Medical Insurers to approve treatment.
• Maintain patient records securely as per Hospital Policy in line with data protection act.

Who we’re looking for:

• Previous experience as a medical or legal secretary is essential ideally within a healthcare setting 
• Experience in working in a fast paced environment
• Excellent telephone manner
• Able to audio type and or copy type at a speed of 70 words per minute as a minimum
• Team player
• Knowledge of medical terminology is essential

Contract: Bank - 0 hours contract, flexible shifts

Hours: Shifts as required Monday-Friday within the hours of 8-4 or 9-5

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave
• Free Car Parking
• Extensive benefits

Please contact Charlotte Oliver for more information on this role charlotte.oliver@spirehealthcare.com 

For us, it's more than just treating patients; it's about looking after people. 

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications 

About Us 

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development. 

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.