Business Support Assistant

The Service & Team:

Would you like to do a job that makes a difference, whilst using your skills, experience and compassion to support our Health Visiting and School Nursing Teams?

The Role:

Would you like to work for a service who has the following values embedded into everything that we do:

• Compassion
• Honesty & Integrity
•  Trusting & Being Trustworthy
•  Fairness & Respect 
• Openness & Collaboration

We have a vacancy for a fixed term, part-time (30 hours across Tuesday to Friday) Business Support Assistant, whose primary role will be to support the work of the East Cornwall Health Visiting and School Nursing Teams, supporting clinical colleagues and ensuring timely communications with service users and partner agencies.  This role will involve a combination of office/home working.

The successful applicant will need to be able to deliver or assist in the delivery of a range of administrative tasks which will include the use of spreadsheets, mail merging of documents, inputting and updating of information on a Case Management system, diary management, arranging meetings, note-taking and booking training for staff.  This role is very varied but full support and training will be given.

Whilst the location/work base for this role will be specified, our evolving ways of working means that you may be required to work remotely (e.g. from home/other locations) and also have a presence at a council office and/or a Family Hub within East Cornwall.  We will discuss this with you during the recruitment process.

What you’ll need to succeed:

Applicants should have 4 GCSEs (A-C) or equivalent, including English and Maths and have excellent communication and keyboard skills.  Experience of working in an office environment and undertaking the tasks as detailed above, would be an advantage.  Please detail your experience within a supporting statement.

You will have excellent interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies.  A professional approach applying discretion and diplomacy is essential.  We also require flexibility and the ability to enjoy the challenge of working as part of a busy team, producing good quality, accurate outputs whilst often working to deadlines.

Please read the role profile for the full details of this role attached below in this advert

 What you’ll get in return:

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

·         a competitive salary.

·         a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions

·         a generous annual leave entitlement with the potential to purchase additional leave.

·         A national award-winning employee health and wellbeing programme

·         Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information:

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.

The full role profile is attached here 

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact kate.almond@cornwall.gov.uk 

Application Process

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process.

Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.

Interviews will be held in person at Looe Family Hub on Thursday 30th October 2025.

Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.