Call Centre Sales Specialist
Introduction
Overview
Gallagher are looking for ambitious Sales Specialist’s to join Vasek Insurance, a growing Gallagher brand based in Nottingham.
Are you confident on the phone, passionate about building strong customer relationships, and looking for your next career opportunity? Vasek Insurance, a Gallagher brand, is growing its Nottingham team and looking for driven, motivated people who are ready to develop their skills and build a rewarding career.
You don’t need previous insurance experience to succeed in this role. Many of our successful team members have joined us from customer service, contact centre and sales backgrounds.
If you’re driven, personable, and ready for your next career opportunity, we’d love to hear from you!
How you'll make an impact
You'll speak with existing customers, build strong relationships and take the time to understand their needs. The focus is on delivering an excellent customer experience, retaining business and developing long term partnerships through regular conversations and proactive support
Your responsibilities will include:
- Handling a mix of outbound and inbound calls, including contacting brokers ahead of policy renewals, discussing ongoing insurance requirements, and assisting with queries relating to live policies.
- Building strong relationships with brokers through regular phone conversations and excellent customer service.
- Identifying opportunities to retain and grow existing business through effective relationship management.
- Understanding broker needs and working with internal teams to achieve the best outcome for clients.
- Accurately recording customer information across multiple systems.
- Working collaboratively with your team to deliver an excellent customer experience.
About you
What we're looking for
- Previous experience in sales, customer service, or contact centres beneficial but not essential
- Confident speaking on the phone, making outbound and handling inbound calls
- Strong communication and relationship building skills
- Positive attitude, resilience and a strong work ethic
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)