Customer Service Advisor

Company Description

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

Job Description

Salary: £23.809.50 per annum with uncapped commission
Location: Sheffield
Working Hours: Monday to Friday, between the hours of 8:30 – 17:30 (37.5 hours per week)

Key responsibilities:

• Delivering world class service.
• Upselling and promoting products to customers through excellent service.
• Ensuring all queries are dealt with promptly and professionally.
• Ensuring data is always captured accurately.
• Taking ownership & responsibility for enquiries and resolving any issues.

Qualifications

• Previous customer service experience is required. 
• Previous experience in a lead-generation environment is desirable, but not essential. 
• A confident communicator – we want people who can have great conversations with our customers.
• Passionate individuals with the willingness to take ownership of the call.
• A team player who works well with others and has a love for delivering service.

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
• £500 referral scheme bonus
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Sim deals for you and your family/friends
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married