Health Care Assistant
East London NHS Foundation Trust
Our Offer in Specialist Children and Young People’s Services (SCYPS) at East London NHS Foundation Trust
What matters to our specialist teams in SCYPS,ELFT is delivering care to our patients in partnership with both our patients and careers, and the other organisations we work with. By doing this we are able to provide high quality care that is easy to access; the care we would want for our children. We are working with our patients, our teams and our partner organisations to transform our services so that they not only do a great job now but also long into the future. To achieve this we work differently, try new things and constantly learn and evolve.
SCYPS provide specialist paediatric, community physical health services, which vary from therapy, nursing and paediatrician services. We also have statutory services for child protection, adoption and fostering, and child protection services. Working across North East London Integrated Care System, along with 0-19 Health Services in the Local Authority, our aim is for children to grow well and live their best life. Our work with local voluntary sector organisations and community forums are key to this work.
Working As A Team
We are always looking to find people who share our passion for providing the kind of care we would want for our children and young people. We also want to find talented people who want to work as part of a diverse team, provide leadership and try new things. The role of clinicians and administrators in SCYPS is evolving. As part of our team you will use your skills to help contribute to children’s and young people’s care. Any job in community paediatric services is a challenging job and for our teams to work together our clinicians and administrators all need a system designed to support everyone, so that we can do the best for our patients.
As a team, we champion joy at work, sharing compliments via our GREATIX system and are winners of 4 trust staff awards in 2021. Growing our staff and having a solid leadership team comes as part of the package, along with encouraging and supporting staff to learn new skills and complete training to develop their careers and roles in SCYPS.
About ELFT
ELFT has been recognised as a centre of excellence for community and mental health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
An exciting opportunity has arisen for a Health Care Assistant to join the Specialist Children and Young People’s Services (SCYPS) in Newham.
SCYPS are a range of busy, forward thinking and thriving child health services with a positive work culture and excellent CPD opportunities. This post sits within the Child Development Service, working in the CHAND (CHildren with Autism in Newham Diagnosis) team.
The postholder will work within the Specialist Children and Young People’s Service (SCYPS) in Newham primarily based at West Ham Lane Health Centre providing vital support to the Paediatrician and other clinician’s clinics. The role will involve patient contact including growth monitoring and collection of pre-clinic information, stock ordering and management, collection of patient feedback and maintenance of infection control procedures within the clinical setting whilst ensuring a child friendly environment.
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The postholder will be expected to work as part of a team to provide clinical, administrative and stock maintenance support in clinical areas in the Child Development Centre at Lord Lister Health Centre.
The postholder will be expected to; carry out clinical and administrative tasks, assist the clinicians in the outpatient clinic to obtain health information and child growth measurement, collect other necessary information before the patients are seen by the clinicians, support with recording clinical activity and with collecting patient feedback.
The postholder will also have a responsibility to ensure that the assigned clinical areas are tidy and ordered at all times, maintaining the hygiene and cleanliness of the environment in the outpatient clinic setting according to trust infection control procedures
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
The postholder will be expected to work as part of a team to provide clinical, administrative and stock maintenance support in clinical areas in the Child Development Centre at West Ham Lane Health Centre.
The postholder will be expected to; carry out clinical and administrative tasks, assist the clinicians in the outpatient clinic to obtain health information and child growth measurement, collect other necessary information before the patients are seen by the clinicians, support with recording clinical activity and with collecting patient feedback.
The postholder will also have a responsibility to ensure that the assigned clinical areas are tidy and ordered at all times, maintaining the hygiene and cleanliness of the environment in the outpatient clinic setting according to trust infection control procedures
Making Things Better
Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don’t stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.
We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.
Our Community
We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.
Aiming High
We were rated ‘Outstanding’ by the CQC in 2016, were proud to be rated ‘Outstanding’ again in 2018 and continue to be rated 'Outstanding' in 2021. We were named in the HSJ’s Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.
Staff and Service Users United
We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.
We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.
Diversity
ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.
Other reasons to apply
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.
As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply.
What Next?
If you like the sound of ELFT, don’t waste a moment. We sometimes close adverts early if there is a high response, so apply now!
As part of our recruitment process we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA) and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers to check and verify your qualifications who may be contacting you on our behalf to verify the same..
If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.
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