Relief Security Officer
£13.45 - £13.45 GBP hourly
Job Role: Relief Security Officer
Working
Hours: Zero hours
Pay Rates: £13.45 per hour (£13.70 per hour when covering Control Room shifts)
Reporting
to: Operations Manager
Location: Brunel Shopping Centre, 29A Canal Walk, Swindon, SN1 1LF
Reporting
to: Operations Manager
Overview
An exciting
opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based at Brunel Shopping Centre in Swindon as a Relief Security Officer.
You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure
environment for all visitors and staff. You will respond promptly to
incidents, liaise professionally with members of the public and site
management, and maintain accurate records in line with operational procedures.
A strong presence, attention to detail, and commitment to upholding site security
standards are essential.
As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts.
The
successful candidate must have a valid SIA Licence as a minimum, with CCTV desirable but not essential.
Duties
include:
- Protecting the
client’s property, people and/or assets by providing security services in
direct accordance with the sites published Assignment Instructions (AI’s) and
site-specific procedures
- Preventing
losses and damage by reporting irregularities; informing offenders of policy
and procedures
- Preventing
and escalating incidents in a timely, accurate and appropriate manner to the
Control Room/ Shift Manager/Operations Manager/Emergency Services as
appropriate for serious incidents
- Operating
and monitoring site CCTV equipment
- Completing
reports by recording observations, information, occurrences, and surveillance
activities
- Maintaining
organisation's stability and reputation by complying with legal requirements
- Contributing
to team effort by accomplishing related results as needed
- Acting as a
first line support to customers and visitors to site, providing a professional
and friendly service
- Understanding
the needs of our customer, respond accordingly to customer queries and requests
and take appropriate action
- Maintaining
professional conduct at all times
Requirements
-
Full 5-year employment checkable history - Essential
-
Valid frontline SIA licence DS or SG - Essential
-
Valid CCTV licence - Desirable but not essential
- Customer service experience and confidence to handle
conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
Benefits
- Access to a range
of nationally recognised courses to help further your career, via the Anchor
Academy
- Access to SIA and
First Aid training at discounted rates, with financial support available
- Auto Enrolment
Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream -
access to pay as you earn it
- Cycle to Work
Scheme Available
- Full uniform
provided
- Free Employee
Assistance Programme 24/7 including access to counselling
- Hospital
Saturday Fund
- Reward and
Recognition awards