Security Officer
Anchor Group ServicesJob Role: Security
Officer
Working Hours: 32 hours per week – working 4 out of 7 days, as per the site rota
Pay: £13.30 per hour
Location: Waverley
Market Shopping Centre, 3/48 Waverley Bridge,
Edinburgh, EH1 1BQ
Reporting to: Operations Manager
/ Contracts Manager
Overview
An exciting opportunity has arisen at
Anchor Group Services, for an experienced Security Officer to join our
established security team based at Waverley Market Shopping Centre in Edinburgh.
This position has arisen as a result of Anchor’s ongoing expansion, making it
an exciting time to join our expanding team and be part of a dynamic future.
As a Security Officer, you will be
responsible for conducting regular patrols throughout the shopping centre,
monitoring activity to ensure a safe and secure environment for all visitors
and staff. You will respond promptly to incidents, liaise professionally
with members of the public and site management, and maintain accurate records
in line with operational procedures. A strong presence, attention to detail,
and commitment to upholding site security standards are essential.
The successful candidate must have a valid SIA Licence as a
minimum, with CCTV preferred but not essential as training will be provided. Previous security experience is essential. Candidates should also
demonstrate flexibility with working hours and possess the ability to work
effectively both independently and as part of a team.
Duties include:
- Protecting
the client’s property, people and/or assets by providing security services in
direct accordance with the sites published Assignment Instructions (AI’s) and
site-specific procedures
- Preventing
losses and damage by reporting irregularities; informing offenders of policy
and procedures
- Preventing
and escalating incidents in a timely, accurate and appropriate manner to the
Control Room/ Shift Manager/Operations Manager/Emergency Services as
appropriate for serious incidents
- Operating
and monitoring site CCTV equipment
- Completing
reports by recording observations, information, occurrences, and surveillance
activities
- Maintaining
organisation's stability and reputation by complying with legal requirements
- Contributing
to team effort by accomplishing related results as needed
- Acting
as a first line support to customers and visitors on site, providing a
professional and friendly service
- Understanding
the needs of our customer, respond accordingly to customer queries and requests
and take appropriate action
- Maintaining
professional conduct at all times
Requirements
- Full
5-year employment checkable history
- Valid
frontline SIA licences DS or SG
- Customer
Service experience and confidence to handle conflict in a correct manner
- Flexible
to meet the job requirements
- Excellent
communication skills both written and verbal
- Smart
appearance and be well-groomed
- Reliable
and punctual
- High
level of enthusiasm and passion
- Ability
to work in a fast-moving environment
Benefits
- Access to a range of nationally recognised courses
to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted
rates, with financial support available
- Auto Enrolment Pension (if earnings reach the
minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including
access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
What’s Next?
If you would like to be
considered for this position, APPLY NOW and we will be in touch.
Other companies may call this
role: Security Officer, Security Guard, Security Personnel, Protection Officer,
Loss Prevention Officer, Security Specialist, Safety Officer, Security
Coordinator, Security Analyst, Asset Protection Officer, Security Operations
Officer, Security Risk Officer, Facilities Security Officer, Protection
Officer, Workplace Safety & Security Officer, SIA Security Officer,
Security Enforcement Officer