Security Officer - Jumeirah Lowndes

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guest from across the world.

Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London's most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa.

About the Job:

An exciting opportunity has arisen for a Security Officer to join our dedicated Security team. As a Security Officer, you will play a vital role in ensuring the safety and protection of our property, colleagues, and guests, while delivering professional and courteous service at all times.

You will be part of a team, reporting to the Team Leader and collaborating closely with fellow officers and stakeholders across the organisation. Whether you’re patrolling the premises or assisting during emergency situations, you’ll be at the heart of creating a safe and secure environment for everyone.

Key Responsibilities:

• Conduct regular foot patrols to maintain a visible security presence.
• Monitor CCTV systems and report any unusual or suspicious activities.
• Control access to designated areas, ensuring compliance with identification and verification protocols.
• Assist in key distribution and maintain accountability for key management.
• Respond swiftly and effectively to emergencies, following company procedures and liaising with emergency services when required.
• Provide support in fire, life, and safety matters, escalating concerns to the appropriate team leaders.
• Foster a positive and approachable security presence by engaging with guests and staff professionally.
• Maintain accurate records and reports of daily activities, incidents, and observations.

About You:

We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have:

• A minimum of 1 year’s experience in a security or service-oriented role.
• Higher secondary education as a minimum qualification.
• Working knowledge of Microsoft Office (Intermediate level).
• Strong interpersonal skills, sound judgment, and a keen eye for detail.
• The ability to remain calm and act decisively in high-pressure situations.
• A professional and courteous demeanor with a team-first mindset.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

• Competitive salary + excellent service charge
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Life insurance
• Jumeirah perks website access – discount
• F&B and Spa treatment discount
• Lieu day if you work on Bank Holidays
• Dry cleaning of uniform or Business attire
• Meals on duty
• Employee assistance programs
• Wellness benefits – Chiropodist, Flu jabs, and more!
• Taxi service after hours
• Social events & recognitions programs
• Ongoing training & development
• Wedding/Baby gift
• Cycle scheme
• Internal transfer scheme
• Eye test and discount for VDU users
• Dental cash back plan
• External transfer scheme

3 Months’ Service:

• Company Sick Pay 
• Travel Card Season Ticket Loan 
• Live Your Guest Life Stay

6 Months’ Service:

• Jumeirah Discounts –Stays in other Hotels
• Cycle Scheme
• Internal Transfer Scheme
• Eye Test & Discount for VDU Users
• Dental Cash Back Plan

1 Years’ Service:

• External Transfer Scheme

2 Years’ Service:

• Group Pension Plan with enhanced contributions

Income Protection Scheme