Warehouse Operative [WAH009]

Warehouse Operative – Washington, Tyne & Wear (NE38 8QU)

£24,784.50 per annum | 37.5 hours per week | Monday–Friday, 07:00am–15:30

Quick Summary

Pacifica is hiring a Warehouse Operative to join our busy Washington warehouse team. This full-time role offers competitive pay, excellent benefits, and career progression. You’ll be responsible for stock control, order picking, and ensuring smooth warehouse operations in a safe and organised environment.

About Pacifica

Founded in 2003 and united under the Pacifica brand in 2005, we are the largest domestic support services provider in the UK and a trusted name across Europe. Our directly employed, experienced team delivers repairs, warranty work, spares warehousing, and product replacement. Joining Pacifica means working for a company that values reliability, quality, and the development of its people.

Key Responsibilities

• Accurately receive and record incoming goods, reporting discrepancies
• Check returned items and record damages or adjustments
• Organise stock and customer movements using warehouse and courier systems
• Pick and fulfil daily orders accurately and efficiently
• Locate stock items and maintain warehouse organisation
• Support general warehouse duties including waste management and administration
• Maintain excellent housekeeping standards throughout shifts
• Follow Health & Safety procedures and wear PPE as required
• Complete assigned training via Pacifica’s Learning Hub
• Participate in regular 1-2-1s with your line manager
• Carry out any additional duties to support warehouse operations

Experience & Skills

• Previous experience in a warehouse environment
• Knowledge of stock control and warehouse procedures
• Awareness of Health & Safety regulations
• Computer literate and confident with warehouse systems
• Strong organisational skills and attention to detail
• Ability to prioritise tasks in a busy environment
• Reliable, trustworthy, and self-motivated
• Good verbal and written communication skills
• Satisfactory DBS check required

Performance Expectations (KPIs)

• Stock received before 10:30am booked by 2pm same day
• Other stock booked within 24 hours
• Bulk stock processed within 5 working days (volume dependent)
• Engineer returns booked within 48 hours
• Picking and dispatch accuracy – max 1 error per week
• Net lost items below 1% of pick volume

Attributes

• Organised, focused, and flexible
• Able to work independently and as part of a team
• Reliable and self-motivated
• Strong communicator

Benefits

• 30 days annual leave (including 8 bank holidays)
• Pension scheme
• Death-in-service benefit (3x salary)
• Discounts via company retail portal
• Monthly cash prize draw
• Complimentary appliance cover for your home domestic appliances
• Free parking

Why Apply?

This is an excellent opportunity for a warehouse professional seeking stability, development, and a supportive team environment. Pacifica offers training, career progression, and a positive work culture.

How to Apply

Submit your CV today to be considered for this Warehouse Operative role in Washington. Start your career with the UK’s leading domestic support services provider!