Skills
* Customer service
* Cash handling
* Team leadership
* Front-of-house operations
* Scheduling and rota coordination
* Staff training and supervision
* Multitasking in high-pressure environments
* Conflict resolution
* Hospitality and food service
* Communication and interpersonal skills
* Time management
* Stock monitoring
* Administrative coordination
* Attention to detail
* POS (Point of Sale) system usage
* Record keeping
* Working with diverse teams
* Flexibility with shifts (evenings/weekends)
* Problem-solving
* Professional telephone manner
About
I’m excited to apply for the Front of House role at Premier Inn Yeovil because I live within walking distance of the hotel and am fully flexible with evenings and weekend shifts. I enjoy delivering excellent customer service and creating a welcoming environment, and I’m confident my experience and availability make me a great fit for this role.
I bring over two years of experience in fast-paced customer service and hospitality settings, including as a Front of House Team Leader at Greene King and a Customer Experience Executive at McDonald’s , where I handled over 100 customer interactions daily, led teams, and ensured smooth operations. In addition, my current role as an Administrative Coordinator at NHS University Hospital Bristol has sharpened my communication, multitasking, and teamwork skills, as I manage sensitive patient records, liaise with healthcare professionals, and support a large team in a high-pressure environment.
I’m approachable, organised, and enjoy supporting both customers and colleagues to ensure everything runs smoothly. I also appreciate Premier Inn’s commitment to training and development, and I look forward to growing within such a reputable and people-focused company.
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