Skills
Manage the daily operations of the retail store
Supervise and train the staff to ensure high-quality customer service
Maintain inventory levels and order new products when needed
Ensure products are displayed and priced correctly
Monitor sales and adjust staffing levels as needed
Resolve customer complaints and issues in a timely and satisfactory manner
Ensure the store is clean, safe, and visually appealing Assisting customers by advising them on products and helping to find what they need
Being up to date with pricing and product availability to assist customers quickly and efficiently
Ensuring stock levels are maintained and communicating with the broader team when they’re not
Processing customer payments and transactions such as returns and exchanges
Assisting visual merchandisers with window displays and in-store aesthetics
Handling customer queries and complaints appropriately
Promoting offers and promotions and working towards KPIs you may have for store cards or rewards
About
Experienced Retail Supervisor with 25 years of experience in retail sales. Proven track record of driving sales and creating dynamic customer service initiatives. Motivated Retail Supervisor with 3 years of experience in developing and leading successful sales teams. Excellent communication and interpersonal skills.
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