Anna Osei

Skills

•Customer relationship management (in-store & digital)
•Strong communication skills for both speaking and listening (English, Italian and Spanish)
•Pro-active and extremely organised
•Passion for fashion & fashion trend awareness
•Product uploading, content editing, and order handling for online sales platforms
•Collaborates and teams effectively
•Committed and good work ethic
•A take-charge person who presents creative ideas and innovative solutions
•Hardworking and tackling all assignments with dedication and a smile

About

Customer-oriented and fashion-driven professional with expertise in claims management, client service, and digital marketing. Fluent in English, Italian, and Spanish, with hands-on experience in retail, e-commerce, and brand development. Adept at addressing customer inquiries with empathy and precision, providing product advice, and creating engaging content that fosters community engagement and brand loyalty. Demonstrates strong analytical and problem-solving skills, excellent communication, and a deep understanding of customer expectations across multi-channel environments.