Benedicti M.

Skills

Customer Service
• Communication Skills (Verbal & Written)
• Telephone Handling
• Front Desk Management
• Email and Diary Management
• Appointment Scheduling
• Data Entry and Record Keeping
• Microsoft Office (Word, Excel, Outlook)
• Organisation and Time Management
• Stock Control
• Retail Commerce
• Sales
• Coordination Skills
• Child Care
• Problem Solving
• Attention to Detail
• Creativity
• Friendly and Approachable Manner
• Team Working
• Trustworthiness
• Multitasking
• Confident and Emotionally Stable
• Management of Stress
• Perseverance
• Positive Attitude
• Adaptability
• Can-Do Attitude
• Professionalism and Confidentiality

About

I am a friendly, hard-working, and highly motivated individual with experience in customer-facing roles, including working at AirThrill, JD Sports, Sainsbury’s, and the British Heart Foundation. I take pride in delivering excellent customer service and creating a welcoming atmosphere for both customers and team members. I have strong communication and organisational skills, and I work well under pressure in fast-paced environments.

I enjoy keeping things neat, helping people, and staying positive even during busy shifts. My previous roles have helped me build confidence, problem-solving abilities, and a strong work ethic. I am passionate about providing a great front-of-house experience and am always ready to go the extra mile to make sure customers leave satisfied.