Customer service, data entry, coaching, decision making, problem solving, sales (hitting kpi's through demonstrations and utilising limited time offers), First aid awareness, fire safety awareness, coshh, manual handling operations.
About
7 Years of retail 3.5 years of Supervisory experience. I maintain customers 100% happiness within the store. Process click and collects, refunds/returns, stock takes, purchases. I have also led team briefings and ran the store in absence of managers, ensuring the companies policies are adhered to.