Dillon W.

Skills

Agile & Leadership:

Agile Coaching  

Agile Transformation  

Product Ownership  

Scrum Mastering  

Lean Change Management  

Kanban Management  

Team Leadership  

Stakeholder Management  

Change Management  

Strategic Planning  

Workshop Facilitation  

Technical Skills:

Software Development Lifecycle Management  

Business Intelligence and Data Warehousing  

Network Security  

Server Administration  

Database Design and Management  

Web Technologies (HTML, CSS, JavaScript, etc.)  

Agile Tools (Jira, Confluence, Azure DevOps)  

Business & Management Skills:

Commercial Acumen  

Product Strategy  

Financial Management (Budgeting, Procurement)  

Process Improvement  

Customer Relationship Management  

Training & Coaching:

Agile Training  

Mentoring  

Team Coaching  

Other Skills:

Communication  

Problem-solving  

Analytical Skills

About

With over 16 years of experience in delivering programs, projects and products, I have developed a strong foundation in leadership, team collaboration, and achieving commercial objectives, all of which are vital to the Assistant Store Manager position. My background in Agile coaching and leading teams to high performance demonstrates my ability to inspire and motivate colleagues, ensuring a positive and productive working environment. I am adept at facilitating process improvements and driving change, which aligns with the role's focus on maintaining smooth store operations and protecting profitability.  

My experience as a Product Owner and in management roles has equipped me with the skills to manage product lifecycles, develop strategies, and ensure customer satisfaction. I understand the importance of creating a positive customer journey and have a proven track record of improving customer satisfaction. Furthermore, my experience in procurement and managing budgets demonstrates my ability to contribute to the store's financial goals.  

In previous roles, I have successfully trained and coached teams, implemented new processes, and taken responsibility for IT infrastructure. This showcases my capability to support team development, ensure compliance, and maintain operational efficiency. My diverse background, including Agile methodologies, IT management, and procurement, makes me a well-rounded candidate ready to excel as an Assistant Store Manager and contribute to creating amazing value every day.