Skills
-Customer Service: Confident and friendly when assisting customers with enquiries and recommendations.
-Product Knowledge: Gained through working in a bookshop and having a personal interest in reading.
-Teamwork: Comfortable working with others to achieve store goals and maintain a smooth workflow.
-Communication Skills: Able to engage with a wide range of customers in a professional and approachable manner.
-Organisation & Time Management: Experience keeping shelves tidy, restocking, and completing tasks efficiently during shifts.
-Attention to Detail: Ensuring correct placement of stock, clear pricing, and accurate handling of customer requests.
-Adaptability: Able to quickly learn store procedures and support different areas as needed.
-Initiative: Willing to take on tasks without being asked and help keep the shop running smoothly.
-Basic Tech Confidence: Comfortable using store systems, devices, or online stock checks if needed.
About
I am a friendly and reliable individual with experience working in a retail environment, where I developed strong customer service skills and confidence interacting with a wide range of customers. I have a genuine interest in books and enjoy reading in my spare time, which makes me enthusiastic about the products at The Works. I’m a fast learner, work well in a team, and take pride in helping to create a welcoming and positive shopping experience.
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