Elyas I.

Skills

Strong Communication Skills – Improved through receptionist duties, shadowing a dentist, and working with colleagues across various roles.

Customer Service Excellence – Skilled in resolving inquiries, handling complaints diplomatically, and creating positive experiences.

Professionalism & Integrity – Gained from working in healthcare settings, handling sensitive data, and maintaining confidentiality.

Organisational Skills – Demonstrated through multitasking, maintaining orderly workspaces, and prioritising tasks effectively.

Teamwork & Collaboration – Developed by working closely with a wide range of colleagues and internal teams.

Adaptability & Versatility – Shown by performing in various roles such as packing, dispatch, admin, and customer support.

Problem-Solving – Able to resolve customer issues efficiently and seek help when needed.

Time Management – Proven by completing high-volume tasks under pressure within strict timeframes.

Technical Proficiency – Skilled in using office software and systems for administrative duties.

Work Ethic & Reliability – Always punctual, respectful, and maintaining high standards in all roles.

About

I'm a 20-year-old dental student who is friendly, approachable, and passionate about learning. My experience in customer service has strengthened my communication skills and taught me how to connect effectively with people. I’m a strong team player and enjoy working with others, both in academic settings and on the football field, where I’ve developed collaboration and leadership skills. I’m always eager to learn new things and take on challenges that help me grow. I've also worked in a warehouse, which has taught me discipline and the ability to work alongside a wide range of people from different backgrounds.