Skills
• Customer service excellence
• Team leadership & staff development
• Retail operations & compliance
• Stock control & waste reduction
• Cash handling & till operations
• Scheduling & rota planning
• Inventory management
• Health & safety procedures
• Problem-solving & adaptability
• Visual merchandising & promotions
• KPI monitoring & sales reporting
• Communication & conflict resolution
• Staff training & performance reviews
• EPOS and back-office systems
• Time management & multitasking
About
Experienced and reliable retail manager with over 5 years of hands-on leadership at Budgens. Proven track record of delivering excellent customer service, leading high-performing teams, and running efficient store operations. Strong knowledge of food retail, stock control, team development, and compliance. Known for being adaptable, commercially aware, and focused on both people and performance. Looking to bring my skills and enthusiasm to a fast-paced environment like ASDA, where customer care and teamwork are key.