
fahad M.
Skills
Friendly and professional communication
Calm, respectful, and patient under pressure
Handling complaints or requests quickly and kindly
Monitoring premises overnight
Responding to emergencies (fire alarm, first aid, disturbances)
Ensuring guest safety and following health & safety protocols
Basic cleaning/checks in public areas
Reporting maintenance or cleanliness issues
Good handover to day staff
Communicating clearly with managers, maintenance, or emergency services if needed
Basic first aid knowledge
Staying calm during medical or safety incidents
About
I’m a reliable and dedicated professional with over 2.5 years of experience working in night support and security roles, including with the YMCA and in housing support settings. I’m used to working independently, handling emergencies calmly, and supporting guests or residents during night hours. I’ve also completed training in First Aid and Health & Social Care, and I take pride in creating a safe, welcoming environment for everyone. I enjoy night shifts because I’m focused, organized, and I like being someone people can rely on during quiet or challenging times.