Skills
Explaining technical concepts clearly to non-technical users
Understanding business needs and proposing practical, innovative system solutions
Supporting users with software issues and troubleshooting problems effectively
Communicating confidently and professionally with clients and team members
Writing and presenting business proposals
Collaborating in group projects to meet deadlines and deliver tailored solutions
Adapting quickly to new technologies and tools
About
I’m a Computer Science student with a strong interest in technology, problem-solving, and helping others. I have experience working in both customer-facing and technical roles, and I’m confident using digital tools and systems to support users. I’m organised, adaptable, and enjoy learning new skills—whether that’s through academic projects, part-time work, or independent study. I’m now looking to apply my knowledge and gain hands-on experience in a support or library environment.
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