Grace T.

Skills

I have strong customer service skills and pride myself on being approachable, reliable, and calm under pressure. I’m confident working independently during night shifts, handling tasks such as guest check-ins, security checks, and reporting. With good attention to detail and time management, I ensure the hotel runs smoothly overnight while maintaining a safe and welcoming environment for all guests. I also communicate well with both guests and team members to ensure a smooth handover to the day staff.

About

I’m a reliable, hardworking, and approachable individual with a strong sense of responsibility, especially when working independently during night shifts. I take pride in creating a calm, safe, and welcoming environment for guests, even during the quietest hours. I’m confident in handling check-ins and check-outs, resolving guest queries, and maintaining high standards of cleanliness and security throughout the night.