Skills
Customer Service
Friendly and confident when approaching customers
Ability to identify customer needs and recommend products
Handling returns, complaints, and questions professionally
Creating a positive in-store shopping experience
Product & Brand Knowledge
Strong interest in trainers, sportswear, and street fashion
Keeping up with new product launches and trends
Understanding key brands like Nike, Adidas, Puma, The North Face, etc.
Confident explaining product features and benefits
Teamwork & Communication
Works well with others to meet sales targets
Communicates clearly with team members and managers
Willing to help out in all areas of the store
Store Operations
Stock replenishment and maintaining tidy displays
Processing deliveries and organizing back stock
Using tills and handling cash/card transactions
Following health & safety and loss prevention procedures
Personal Skills
Energetic, enthusiastic, and motivated
Fast learner and adaptable in busy environments
Punctual, dependable, and well-presented
Passionate about the JD Sports brand and what it stands for
About
I’m a friendly, reliable, and motivated individual with a strong passion for delivering excellent customer service. I thrive in fast-paced retail environments and enjoy helping customers find what they need while creating a positive and welcoming shopping experience.
I have experience working as part of a team, maintaining store standards, and supporting daily sales goals. I’m confident handling transactions, restocking merchandise, and assisting with visual displays. I take pride in being approachable, well-organized, and quick to learn new systems or product lines.
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