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Skills
Customer service
Data entry
Listening and critical thinking skills
Providing solutions to a problem
About
Here's a summary of a customer service professional and the skills they possess:
I have previously worked in the customer service industry. Here are my transferable key skills which include:
• Effective communication and active listening
• Problem-solving and conflict resolution
• Empathy and adaptability
• Product/service knowledge and technical skills
• Time management and organizational abilities
• Ability to work under pressure and manage stress
• Positive attitude and customer-focused mindset