Skills
Customer Service Excellence – Friendly, approachable, and attentive to customer needs.
Communication Skills – Clear, empathetic, and professional in both written and verbal interactions.
Time Management – Efficient in balancing multiple responsibilities and meeting deadlines.
Sales and Upselling – Experienced in offering personalised services and building customer loyalty.
Inventory Awareness – Familiar with stock handling, product organisation, and supporting inventory tasks (e.g., in pharmacy setting).
Organisational Skills – Skilled in managing appointments, event planning, and business logistics.
Teamwork and Collaboration – Works well with others in busy, fast-paced environments.
Adaptability – Comfortable working with diverse groups, adjusting quickly to new tasks or settings.
Basic Administrative Knowledge – Competent with record-keeping, scheduling, and daily operational support.
Positive Attitude – Confident, optimistic, and always willing to take initiative.
About
Motivated and customer-focused individual with a strong background in retail, pharmacy, and care environments. During my time at Acorn Pharmacy, I supported inventory management and observed professional customer service in a healthcare setting—enhancing my attention to detail, discretion, and communication skills. As a self-employed henna artist, I managed client bookings, provided personalised service at events, and ran all aspects of a small business. These roles have strengthened my ability to engage with diverse customers, stay organised under pressure, and deliver a positive and professional service. I thrive in team environments and am passionate about helping customers feel welcomed and supported.
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