Skills
- HR - Employee development and wellbeing, supporting business goals, managing KPI's, creative development of events and programmes for staff wellbeing, engagement and team building.
- Office administration - Data entry, managing sensitive data sets, streamlining office processes, managing workloads, timekeeping, independant work and team work, setting targets and goals, working to complex deadlines, faced paced multi tasking in an office environment, adept at working from home independantly as well as in-office, tracking company data, using data to inform KPI's, preparing office databases and systems for auditing in line with government standards and labour laws.
- Customer Service - customer facing operations, end-to-end customer experience, building rapport, responding to complaints with professionalism and a solution based approach, handling cash, preparing food and drinks, keeping a clean and sanitary work environment, attending to customer needs, ensuring customer satisfaction, promoting a brand and company values through day to day working culture, operating a POS system.
About
Experienced Human Resources professional with 14 years in HR, recruitment, training & development, and general administration. Also experienced in hospitality and customer service with an education in Industrial and Organizational Psychology. Adept at employee wellbeing and culture, organizing events for employee engagement, developing staff, building culture in the workplace, designing campaign themes and team building programmes. Also experienced in streamlining office operations, administration, managing HR or administrative functions, and supporting business objectives. Reliable, professional, and detail-oriented, with strong organizational and communication skills. Seeking a part-time or full-time office or remote/hybrid role in administration or business support.
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