Ilkan Yildirim

Skills

Accommodation / F&B Front Of House / Wellness Pubs & Bars Operations Management Relief Management Compliance / Licence holder Brand quality P&L / Budget responsible Recruitment Team building & training Procurement Menu development Concept development New openings Wellness / Nutrition Management Consulting Project Management

About

With extensive experience in the hospitality industry, I possess the skills and flexibility required to effectively manage operations across various establishments nationwide.
Expertise in adaptibility for maintaining operations smoothly within handover transition.

My background includes hands on operational management, enhancing customer service, and ensuring compliance with health and safety regulations, making me well-equipped to provide seamless short-term management solutions for durations ranging from three weeks to three months.

Staff Management: Supervising and coordinating staff to ensure efficient service, providing training and guidance as necessary.
Operational Oversight: Maintaining the day-to-day operations of the establishment, including front-of-house and back-of-house activities.
Customer Service: Ensuring high standards of customer service and addressing any customer concerns or complaints effectively.
Financial Management: Monitoring budgets, expenses, and revenues, and ensuring profitability during the management period.
Compliance: Ensuring that the establishment complies with health and safety regulations, licensing laws, and company policies.
Inventory Control: Managing stock levels, ordering supplies, and ensuring that inventory is well-maintained.
Crisis Management: Handling unexpected issues or emergencies that may arise during the assignment.
Reporting: Providing feedback and reports on operations, staff performance, and financials to the owner or headquarters.