JESSICA PASCALL

Skills

Excellent verbal and written communication
Active listening
Problem-solving and conflict resolution
Patience and empathy
Ability to handle difficult customers
Time management
Multitasking
Attention to detail
Professional telephone manner
Email correspondence
Team collaboration
Adaptability in fast-paced environments
Positive and friendly attitude
Customer-focused mindset
Complaint handling

About

I’m a dedicated and friendly customer service professional with strong communication and problem-solving skills. I have hands-on experience handling customer inquiries over the phone and through email, ensuring each interaction is resolved efficiently and with care. I take pride in delivering a positive experience for every customer, and I thrive in fast-paced environments where empathy and attention to detail make all the difference. I’m now looking to bring my skills and enthusiasm to a team that values excellent service and customer satisfaction.