Skills
Active listening
• Clear verbal communication
• Written communication
• Empathy
• Patience
• Conflict resolution
• Positive attitude
• Relationship building
Time management
• Prioritisation
• Task coordination
• Adaptability
• Team collaboration
About
Ms Jessica Pascall
278 The Broadway
Dudley
West Midlands
DY1 3DN
Date 17/04/2025
Subject: Application for Customer Assistant Position.
Dear Sir/Madam
I am excited to apply for the Customer Assistant position at Marks & Spencer.
With experience in customer service, stock management, and administrative tasks, I am confident in my ability to contribute effectively to your team.
Previously, I worked in a chemist, where I assisted customers, managed stock levels, and ensured smooth daily operations. Additionally, working for my father’s business provided me with valuable experience in bookkeeping, handling invoices, and communicating with customers over the phone. These roles have strengthened my ability to multitask, pay attention to detail, and provide excellent customer service.
I would welcome the opportunity to discuss how my skills align with your team’s needs. Please find my resume attached, and I look forward to the possibility of an interview.
Best regards,
Jessica Pascall.