Skills
Customer Service: Delivered high standards of service at Argos and Waitrose, assisting a wide range of customers with queries and purchases.
Sales & Product Support: Confident in advising customers on product features and helping them make informed buying decisions.
Communication: Clear, friendly communicator with experience handling face-to-face and over-the-phone enquiries.
Team Collaboration: Proven ability to work effectively within a team, supporting colleagues and maintaining smooth day-to-day operations.
Till Operation & Transactions: Competent in using point-of-sale systems and handling cash, card payments, and returns.
Stock & Merchandising: Experienced in restocking, organising displays, and keeping retail areas tidy and well-presented.
Problem Solving: Able to remain calm in busy environments, quickly resolving customer concerns with professionalism.
Time Management: Organised and reliable, with the ability to prioritise tasks and meet deadlines during peak retail hours.
About
Through my experience at Argos and Waitrose, I’ve developed strong customer service and retail skills that are directly suited to a Sales Advisor role. I’ve assisted customers with product queries, handled transactions, maintained stock levels, and ensured displays were presentable. These roles taught me how to communicate clearly, stay calm under pressure, and work effectively as part of a team. I’m confident in helping customers find the right products and making sure they have a positive experience from start to finish
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