Skills
Communication skills
Time keeping skills
Problem solving skills
About
Recent apprentice of hairdressing with experience in customer service and beauty techniques. Strong communication and organisational skills in multiple hairdressing and customer service roles, with interest in developing my skillset in these sectors further.
Education
Hairdressing apprentice Shed Hair by Katie June 2022- April 2023
Relevant tasks undertaken include:
Conversing with clients to meet excellent expectations
Providing a welcoming and inviting environment
Organising workplace to maintain hygiene standards and professional atmosphere
Hair Academy September 2023- May 2024
Included training as a receptionist, in order to address customer concerns appropriately and provide assistance with queries
Learning a range of varied and difficult techniques for hair dying, styling and cutting hair
Ballyclare Secondary School Newtownabbey January 2021- April 2023
GCSE subjects include: Maths, English, Child Development, Food and Nutrition, Business and Services and Science
Employment History
Primark Sales Assistant March 2024-present
The Captains Table (Newtownabbey) Food Sales Assistant May 2021- March 2024
Technical skills
Throughout my work experience, I have developed the following techniques:
Communicating with clients: creating a welcoming and professional rapport
Organising appointments: demonstrating excellent time management skills and ability to meet customer demands
Additional Skills
Communication
• Listening to clients wishes to assist effectively (Primark)
• Ensuring orders were recorded correctly to ensure customer satisfaction
Punctuality
• Ensured punctuality in arriving to shifts on time, as well as being flexible
• Serving customers efficiently whilst managing orders from alternative customers (The Captains Table (Newtownabbey))
Teamwork
• Co-ordination of the shop floor, ensuring effective organisation (Primark)
• Ensuring appointment availability in regard to colleagues working within the same area (hair dressing) to ensure effective use of time and skills
References available on request
Profile Photo
