Majeda B.

Skills

Customer Service: Friendly and professional approach when dealing with customers and clients.
• Teamwork: Able to work well with others in busy environments like McDonald’s and care settings.
• Communication: Clear and respectful communication with colleagues, customers, and service users.
• Time Management: Able to manage tasks efficiently and meet deadlines, especially during busy shifts.
• Problem-Solving: Quick thinking and calm under pressure when handling customer or client concerns.
• Adaptability: Comfortable learning new tasks and adjusting to different work environments.
• Attention to Detail: Careful and thorough when following procedures, especially in care work.
• Work Ethic: Reliable, punctual, and committed to doing a good job every day.
• Compassion and Empathy: Kind and patient when supporting others, particularly in care roles.
• Willingness to Learn: Actively studying for GCSEs and always open to developing new skills.

About

I am a hardworking and reliable individual with a strong work ethic and a passion for helping others. I have one year of experience working at McDonald’s, where I developed excellent customer service, teamwork, and time management skills in a fast-paced environment. I also worked as a care assistant for six months, gaining valuable experience in supporting individuals with compassion, patience, and respect. I have successfully passed my Functional Skills and am currently studying for my GCSEs to continue improving my education. I am eager to learn, committed to personal growth, and ready to bring a positive attitude to any role I take on.