Manasarani Boyapotha

Skills

I have strong skills in customer service, sales techniques, and product knowledge, all of which contribute to delivering a seamless and engaging shopping experience. My communication skills allow me to connect easily with customers and collaborate effectively with team members to meet sales and KPI targets. I’m experienced in stock control and visual merchandising, ensuring that the store floor is always tidy, well-organized, and appealing. I’m also highly adaptable, able to work flexible hours including weekends and holidays, and I thrive in fast-paced retail environments. With a keen attention to detail and a self-motivated approach, I’m committed to contributing positively to both customer satisfaction and store success.

About

I'm an experienced and customer-focused Sales Assistant with a background in both fashion retail and customer service. Most recently, I worked at Zara in Milton Keynes, where I supported daily store operations, assisted customers with product selection, and contributed to a 20% increase in customer loyalty by resolving issues quickly and professionally. Prior to that, I was a Customer Service Executive at Airtel, where I handled inquiries across multiple channels and helped improve response times by 30%. I'm passionate about delivering exceptional service, enjoy working in fast-paced environments, and am always eager to learn and grow within a team.