Mariam I.

Skills

Stock Replenishment, operating tills and cash handling/ card payments, processing deliveries, Handling customer queries and complaints professionally, providing helpful, friendly service, building rapport with regular customers, assisting customers with returns and exchanges

About

I’ve worked at TK Maxx for the past 11 years, where I developed strong customer service skills, worked in a fast-paced environment, and became confident handling a variety of tasks like stock management, till operations, and helping customers on the shop floor. I take pride in being friendly, reliable, and a real team player.

After over a decade in retail, I’m now looking for a new challenge in a customer-focused environment like Costa, where I can continue delivering great service while learning new skills in hospitality. I’m excited about the fast-paced nature of the role and the opportunity to connect with customers in a new way.