Skills
Customer service – welcoming guests, handling queries, and ensuring satisfaction
• Communication – clear, professional interaction in person, by phone, or email
• Problem-solving – calmly resolving issues as they arise
• Organisation & time management – keeping tasks on schedule, even when working independently
• Attention to detail – ensuring bookings, records, and requests are accurate
• Adaptability – adjusting to different situations and guest needs
• Multitasking – managing front desk duties, admin, and guest support at the same time
• Reliability & self-motivation – working effectively without close supervision
• Conflict resolution – defusing difficult situations professionally
• Health & safety awareness – keeping the environment secure and guests safe
About
I’m Omarion Smythe, a hardworking and reliable professional with experience in customer service, events, and operations. I enjoy roles where I can stay organised, handle responsibilities independently, and ensure that guests or clients feel looked after.
I’m calm under pressure, detail-oriented, and able to manage tasks efficiently during quieter hours, which makes me well-suited to a night shift environment. I also have experience dealing with people from a variety of backgrounds and pride myself on being approachable and professional at all times.
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