customer service, data entry, organisation, diary management, behaviour de-escalation, front of house, administration
About
Highly motivated and customer-focused professional with strong leadership skills. Adept at managing daily operations, ensuring exceptional guest experiences, and leading teams to deliver outstanding service. Skilled in problem-solving, staff training, and maintaining high brand standards. Committed to creating a welcoming environment while maximizing efficiency and profitability. Ready to bring enthusiasm and expertise to the Duty Manager role at Premier Inn.