Skills
•Customer care specialised •Inbound/outbound call experience
•Phone etiquette
•Admin experience
•Stock checking experience
•Experience using data capture and various software
•Vulnerability trained
•First aid trained
•Complaints trained
•Payment taking (I.e debit card, bank transfer, automated service)
•NCFE - Level 2 Principles Of Customer Service certificate awarded
About
My name is Pui-Ling and I specialise in hospitality and providing tailored services to customers and their individual needs. I have excellent phone etiquette and have experience in caring and catering for those of all backgrounds including vulnerable individuals. It would be a pleasure to work with a reputable company like Waitrose in order to provide a quality service to those that need me.
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