Skills
• Exceptional Customer Service: Proven ability to engage with customers in a friendly and helpful manner, ensuring a positive in-store experience.
• Product Knowledge & Passion for Fashion: Strong interest in sportswear and streetwear trends, enabling confident recommendations and upselling.
• Teamwork & Collaboration: Experienced working as part of a dynamic team to meet daily targets and maintain high store standards.
• Adaptability: Comfortable in fast-paced, high-pressure environments with the ability to stay calm and efficient during peak hours.
• Visual Merchandising: Eye for detail when organizing stock and displays to ensure the store looks appealing and on-brand.
• Communication Skills: Clear, confident communicator, both with customers and team members.
• Cash Handling & Till Operation: Familiar with using POS systems, handling transactions accurately, and maintaining till integrity.
• Problem-Solving: Quick thinker who can resolve customer queries or complaints professionally and efficiently.
• Reliability & Punctuality: Trusted team member known for showing up on time and being dependable throughout shifts.
• Stock Management: Experience in receiving, sorting, and replenishing stock while maintaining a tidy and organized back-of-house area.
About
Enthusiastic and customer-focused retail assistant with previous experience at TK Maxx in a similar role. Skilled in providing excellent customer service, maintaining store presentation, and working efficiently in fast-paced environments. Passionate about sports fashion and committed to creating a positive shopping experience for every customer at JD Sports.