Skills
Communication Skills – Effectively interact with customers and colleagues.
• Problem-Solving – Quickly identify and resolve customer issues.
• Active Listening – Understand customer needs and respond appropriately.
• Patience & Empathy – Handle difficult situations with professionalism.
• Multitasking – Manage multiple tasks and customer interactions efficiently.
• Time Management – prioritise tasks to ensure prompt service.
• Conflict Resolution – De-escalate tense situations and find solutions.
• Adaptability – Adjust to different customer personalities and situations.
• Attention to Detail – Ensure accuracy in information and transactions.
• Teamwork – Collaborate effectively with colleagues to improve service.
About
I have experience in customer service, where I have developed strong communication, problem-solving, and interpersonal skills. I take pride in providing excellent support to customers, handling inquiries efficiently, and ensuring a positive experience. My ability to listen actively and resolve issues effectively allows me to build strong relationships and contribute to customer satisfaction. I thrive in fast-paced environments and am always eager to learn and adapt to new challenges.
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