Sofia Koutar

Skills

customer service, teamwork, communication, attention to detail, time management, health and safety awareness, adaptability and initiative.

About

I bring strong interpersonal skills developed through roles at WHSmith, Wagamama, and Duxford Imperial War Museum, where I consistently delivered outstanding customer service and exceeded sales targets. I have hands-on experience with food service, order processing, upselling, and maintaining hygiene standards- skills directly relevant to a barista role at Costa Coffee. I'm adaptable, a quick learner, and thrive in team environments. Proficient in using POS systems, handling transactions accurately, and making tailored product recommendations to enhance customer satisfaction and loyalty.