Resourceful and highly motivated customer service and sales professional with over 17 years of experience in customer facing roles. Skilled in resolving complex customer issues, retaining high-value clients, and consistently exceeding sales and performance targets. Adept at handling sensitive situations with empathy, building strong client relationships, and navigating fast-paced, high-pressure environments. Highly organized, adaptable, and driven by a passion for delivering outstanding service. Seeking part-time evening/ nights and weekend roles where I can bring energy, experience, and a commitment to excellence.