Skills
Customer Service Excellence: Proven ability to engage with customers in a friendly, professional manner, providing product advice and resolving inquiries to ensure a positive shopping experience.
Stock Management & Organisation: Experience in replenishing shelves, monitoring inventory, and maintaining tidy stock areas—supporting efficient store operations and visual merchandising standards.
Teamwork & Collaboration: Strong team player, developed through both retail roles and community volunteering, capable of working effectively with colleagues to meet store targets and create a positive atmosphere.
Adaptability & Fast Learning: Comfortable adapting to new environments and systems quickly, with a proactive mindset that thrives in busy retail settings.
Communication Skills: Confident in both written and verbal communication, from handling customer calls as an administrator to coordinating volunteer groups during public events.
Time Management & Efficiency: Able to prioritise tasks under pressure and complete duties promptly without compromising on attention to detail.
Problem Solving: Skilled at thinking on my feet, resolving customer concerns, and supporting team solutions in dynamic and sometimes high-pressure situations.
Tech & System Proficiency: Competent with computers and digital systems, with experience using administrative software and managing data accurately.
About
I am a motivated and disciplined individual with hands-on experience in both retail and administrative environments. My background includes assisting customers in fast-paced store settings, managing stock levels, and maintaining clean, organised retail spaces. I have developed excellent communication and problem-solving skills through my work as a Store Assistant and Administrator, allowing me to efficiently address customer needs and support smooth store operations.
With a strong work ethic, adaptability, and a team-focused mindset—shaped through both paid roles and community volunteering—I bring energy, reliability, and a customer-first approach to every task. My active lifestyle and passion for sports also align closely with JD's brand and culture, making me a natural fit for the team. I am eager to contribute to a dynamic retail environment where I can grow and make a meaningful impact.
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