Skills
Some of the key skills I have gained through my previous professional experiences include;
Communication skills (Written and Verbal)
- Customer Service
- Interpersonal skills
- IT/Computer Literate
- Complaint handling
- Conflict Management
- Critical Thinking and Problem Solving
- Leadership
- Administration skills
- Multilingual – English, Mirpuri, Urdu, Punjabi
- Time management
- Planning and Organising
About
I have had many different job roles all teaching me a different lesson. For example, when i was a team leader at Mcdonalds, i learnt to maintain an exceptional standard of customer service at all times. Dealing with customers face-to-face – complaint and query handling. Delegating tasks
Maintaining stock levels throughout busy periods – inventory management. Conflict management. Coaching new and ongoing crew members