Skills
• Exceptional Customer Service: Known for creating a warm, welcoming atmosphere that puts clients at ease and builds trust quickly. I listen actively, respond with empathy, and ensure every customer feels valued.
• Handling Difficult Situations: I stay calm and solution-focused under pressure, turning complaints into opportunities to strengthen customer loyalty. I know how to de-escalate with professionalism and tact.
• Sales-Driven Mindset: I consistently hit targets by blending product knowledge with a natural, consultative sales approach—never pushy, always purposeful.
• Team Player Energy: I bring good vibes to the floor, communicate clearly, and support my colleagues so we all thrive together.
• Efficiency & Organisation: Whether it’s staying on top of stock, keeping the shop floor pristine, or jumping on tills during busy periods, I stay sharp and reliable.
• Culturally Aware & Inclusive: I make sure every person who walks in, regardless of background, feels seen, respected, and celebrated.
About
Experienced in luxury retail with a strong background in skincare and makeup, I bring over two years of customer-facing experience in fast-paced environments. Skilled in driving sales, and building loyal client relationships. Passionate about beauty and wellness, with a sharp eye for detail and a genuine love for helping others look and feel their best.
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