This role as Assistant Facilities Manager ensures the safe, compliant, and competent delivery of facility services as part of a client contract.
It offers significant potential for growth and development, making it an excellent opportunity for a candidate looking to progress in their facilities management career. A company car is provided as part of the package, supporting the travel required across a designated regional area.
The sites are well-maintained with welcoming teams, creating a positive working environment.
Job Description
The Assistant Facilities Manager handle the direct line management and supervision of on-site facility staff and contractors.
You will be instrumental in overseeing daily operations, ensuring service excellence, and maintaining compliance with health, safety, and statutory requirements.
A core focus of this role is to work collaboratively with the teams to ensure a consistently high-quality workplace experience for our customers.
With time, the responsibilities and scope of this position will evolve, offering the right individual a platform to broaden their skillset and take on new challenges within a supportive and professional environment.
Key Responsibilities
Support service delivery and identify opportunities for improvement
Manage rostering to meet contractual staffing levels and cover absences
Maintain up-to-date compliance with H&S, COSHH, SOPs, and audits
Oversee recruitment, training, and performance of frontline staff
Ensure cost control and drive additional revenue opportunities
Handle customer queries and complaints through the correct procedures
Ensure timely completion of reporting, admin, and compliance tasks
Professional and Personal Competencies/Qualifications
FM background with solid understanding of property and varied PPMs
Strong Health & Safety knowledge (e.g. IOSH, COSHH)
Experience managing teams and supervising operational staff
Confident working independently and taking ownership
Organised and detail-focused with strong planning skills
Holds relevant FM or H&S qualifications
Excellent communication and leadership abilities
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
