Are you detail-oriented, organised, and confident using Excel—especially VLOOKUPs? We're looking for a proactive Administration Support Officer to join our compliance team at Residential Management Group and help ensure regulatory legal requirements are met efficiently and accurately.
Where will I be working?
You will be based at our offices in Northwich, CW9 7LN. This is a hybrid role consisting of 4 days per week in the office and 1 from home. Initially you will be asked to work 5 days per week in the office until training is completed
About the Role
As a key member of the Compliance team, you'll be responsible for:
- Administering regulatory legal instructions and updating internal databases.
- Monitoring supplier performance against SLAs and ensuring timely reporting.
- Using Excel (including VLOOKUPs) to manage and analyse compliance data.
- Responding to internal and external compliance queries with clarity and professionalism.
- Supporting the resolution of non-compliance issues to reduce risk to the company and clients.
What We're Looking For
- Intermediate Excel skills – you should be confident using functions like VLOOKUP to manage and interpret data.
- Strong attention to detail and excellent time management.
- Confident communicator with a customer-focused approach.
- Ability to work independently and collaboratively.
- Proficiency in Microsoft Word and Outlook.
Desirable
- Experience in the property management industry.
- Basic understanding of compliance processes.
What does RMG have to offer you?
- 27 days holiday plus all Bank Holidays
- Option to buy/sell up to 5 days annual leave each holiday year
- Life Assurance Cover
- Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
- Sponsorship for study and professional qualifications (up to 4 study days)
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
- Places Gym membership - we offer free membership for all our Places Gyms. Places Gyms are located in: Chesterfield, Corby, Hinckley, Preston, Sheffield & Telford
- As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!
