As a Product Operations Executive at Belmond Trains and Cruises, you are part of a team responsible for the service set-up and ongoing ownership of product and schedule content in booking and web systems. In this role, you will meticulously manage products’ itineraries and facilitate seamless communication between departments for any necessary product updates. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.
Primary Responsibilities Include:
- Loading of system content and maintenance of schedules, packages and services in CRS/PMS/Web.
- Ownership and management of all product itineraries in CRS/PMS and web. Working closely with Local Operations and Marketing to capture, refine and implement all requirements.
- Documenting and coordinating mid-season content and schedule adjustments, maintaining a centralised record of adjustments by train or cruise for cross-department reference.
- Ensuring efficient and cost-effective usage of copywriter and translation services when reviewing copy by working closely with the Marketing team.
- Effectively communicating product updates and developments to Reservations, Sales and Marketing teams and working as a pivotal link between Local Operations and Sales/Res, including supporting with any relevant training sessions/presentations.
Requirements
What You Bring:
- Applicants must have eligibility to work in the UK.
- 2+ years’ experience within a similar role, ideally within the travel industry.
- Demonstrated problem solving experience.
- Proven ability to multitask and maintain multiple working relationships across different teams.
- Exceptional communication, organisational and administrative skills.
Benefits
What We Offer:
At Belmond Trains and Cruises, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Health & Dental insurance plans
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
- Group Income Protection - Group Life Insurance - Employer contribution pension
- Wellness programme throughout the year
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
This is your moment. Apply today!
About Us
Belmond Trains & Cruises whisk guests away on evocative adventures across land and water. The legendary Venice Simplon-Orient-Express journeys between captivating European cities. Sister train British Pullman runs lavish day excursions around the UK from London. Royal Scotsman offers thrilling escapes in the Scottish Highlands. Eastern & Oriental Express connects ancient wonders and cosmopolitan cities in Southeast Asia. On the water, Les Bateaux Belmond luxury barges cruise through Burgundy, Champagne and Provence.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family
Belmond Trains & Cruises is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
