Job Details:
Job Reference: HCC621821
Salary Range: £27,780 - £30,564per annum, plus Market Supplement of up to £250 per annum
Work Location: Fareham Registration Office, Fareham (You will be required to work from other locations across South Hampshire)
Hours per week: 37
Contract Type: Temporary (12 months)
Closing Date: 10 August 2025
Interview Date: 19 August 2025
The Role:
Hampshire Registration Service is an innovative and forward-thinking organization, currently delivering more than 10,000 birth registrations, 10,750 death registrations, 11,900 notices of marriage/civil partnership and 6,000 ceremonies each year.
Our vision is to modernise the service and we are proud to be part of the national strategy to change the way customers access our services. We wholeheartedly advocate for continuous improvements to the customer journey and positive experience at their key life events.
What you’ll do:
- Registration of births, still-births and deaths
- Take notices for marriages and civil partnerships
- Conduct and register marriage and civil partnerships, ensuring that the marriage ceremony/civil partnership formation is executed in accordance with the law. The post holder is required to use personal judgment to determine whether a marriage can legitimately proceed
- Conduct non statutory ceremonies such as baby naming and renewal of vows
- The administration of ceremonies both within the registration offices and at licensed venues across the region
What we’re looking for:
We are looking for candidates with a good general standard of education and experience in a frontline customer service role. Excellent communication and interpersonal skills are essential, along with the ability to make sound judgments and use initiative when appropriate.
The successful candidate will be a strong team player with legible handwriting and accurate recording skills. A flexible approach to working arrangements, patterns, and office base is also important.
A professional dress code is expected, and a customer-focused attitude is key. Strong IT skills are required, including proficiency in Microsoft software, SharePoint, and bespoke software packages.
The role requires the ability to fulfil any travel requirements as needed.
Why join us?
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. We are also a flexible employer interested in making the most of your skills and offer a great work life balance.
Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.
If you think you have what it takes to make a real difference in Hampshire, get in touch!
Additional Information:
Registration Officer Candidate Pack
The Registration Service of HCC is organised into four geographical areas operating across the Registration District of Hampshire County Council. You will be based in a specified office but will work across all/some of the other registration offices within the region as required. You will also be required to be flexible in the allocation of your hours across the contracted days in order to meet operational requirements of the service.
Under the Registration of Births, Deaths and Marriages Regulations 1968 the following people are disqualified from being a Registrar:
- Non discharged bankrupt
- Authorised Person, Secretary of Synagogues or Registering Officer for Society of Friends
- Minister of Religion
- Medical Practitioner, Midwife, Undertaker or person involved in burial or cremation business
- Anyone engaged in business of life assurance
Vetting Requirements:
This post is subject to a Basic Disclosure Check.
Contact Details for an Informal Discussion:
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
