Location: Leeds
Working Hours: 40 hours
Fixed Term Contract: 6 months
Iconic British brand ghd leads the global market in high-end professional hair styling tools, acclaimed as the UK's top recommended styling brand. Embraced by stylists, consumers, and media alike, ghd merges science, innovation, and luxury to craft cutting-edge hair tools. Renowned for pioneering innovation and superior performance, ghd is dedicated to empowering lives with the power of a good hair day!
What is a ghd Customer Service Advisor?
As a Customer Service Advisor, you will be the champion of delivering a best-in-class customer experience. Serving as the first point of contact for ghd customers, you will be responsible for providing exceptional service and ensuring a seamless end-to-end journey for each customer.
About you
Are you passionate about luxury retail and committed to delivering best-in-class customer experiences? Do you love the world of beauty and the ability to give customers the power of a good hair day? If so, we want you on our team!
What does the role involve?
Customer Service: You will be the first point of contact for ghd Customers and aim to provide best-in-class support with general customer queries, returns, warranty and more aiming to provide a memorable customer service experience.
Communication: Demonstrates clear, professional, and concise communication across all channels, ensuring customers feel valued and understood while maintaining a positive brand image.
Employee Benefits