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Customer Service Advisor - Yard

STARK Building Materials UK
Full-time
On-site
Bournemouth, United Kingdom
Customer Service Jobs

Are you based in the Bournemouth area, with your own transport?

Do you have existing yard/warehouse/forklift experience?

Do you have a passion for working with people and enjoy a fast paced, active role?

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a flexible and motivated Yard Assistant to join the team, working in Bournemouth, who is as passionate about great service as we are!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday.

Hours: Monday-Friday 7:30am-5pm, every 2nd Saturday 8am-12pm

Location:  Unit 2 Elliott Road, West Howe Industrial Estate, Bournemouth, BH11 8JW

Key Responsibilities:

This role has a strong focus on stock handling, health and safety and customer service in our busy builders merchant yard. You'll be part of an active team out in our yard handling customer orders and loading/unloading stock.

  • Welcome customers to the branch and take an active interest in their projects

  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions

  • Help to pick and prepare customer orders, load and unload customer and supplier vehicles using forklifts to minimise manual handling

  • Check incoming deliveries and report missing or damaged products

  • Maintain stock levels in all yard/warehouse areas, carrying out regular stock counts

  • Keep the branch looking clean and tidy, to make a great first impression on our customers

  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

  • Competitive salary and discretionary bonus

  • In-house forklift and manual handling training

  • A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.

  • Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

  • Generous employee discounts

  • Access to discounts with hundreds of your favourite high street and online retailers

  • Retirement savings plan

  • Life assurance

  • Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Required Skills and Experience

  • Previous industry experience in a similar environment would be beneficial

  • Confident working both indoors and outdoors

  • A positive and proactive attitude to work

  • Comfortable in a role involving extensive manual handling of bulky items

  • A driving license would be advantageous for this role

Why STARK?

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.