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Senior Call Centre Agent

Limited
On-site
United Kingdom
Customer Service Jobs

Location: Quorum Business Park, Benton Lane, Newcastle upon Tyne 
Role type: permanent: Full Time  

Salary: £25,000-30,000 OTE 

Join Europe & South America's #1 Alarm Company!

5M+ customers | 17 countries | 27,000+ employees

Why Join Us?

✅ Uncapped Commissions – The more you deliver, the more you earn!
✅ Career Growth – We'll help you achieve your dream and grow within Verisure!
✅ Award-Winning Employer – Recognized as "Top Employer 2024 & 2025" in the UK & Europe.

Join Verisure’s recruitment team as a CALL CENTER AGENT and help us find top sales talent to protect homes and businesses across the UK.

What You’ll Do:

You will screen candidates over the phone and guide them through our recruiting process, you’ll be at the heart of our mission to find the best talent and grow our sales team.

  • Engage with applicants via phone, introduce them to Verisure, and assess their suitability.
  • Use our AI-powered CRM to schedule interviews.
  • Keep up the momentum—respond to EVERY applicant! We receive a lot of applications!
  • Bring fresh ideas to improve our hiring process.

What’s in It for You?

  • Unlimited commissions
  • Your birthday off + generous holiday package (21 days + bank holidays, increasing to 23 days)
  • Perks & Benefits: Discounts, sports club access, medical insurance & more!
  • Supportive & fun team environment

What We’re Looking For:

✔ Minimum 2 years contact centre experience required

✔ Driven, eager to learn & customer-focused
✔ Strong English communication skills
✔ Team player who thrives in a fast-paced environment

A DBS check (covered by us) is required before your start date

Ready to start with Us ? Apply now!